How much luggage fits in each vehicle
One of the most common mistakes when booking a transfer is checking how many passengers you are and assuming that's enough. It isn't. Six people traveling light with one backpack each need a completely different vehicle than six people with six large suitcases, beach bags, ski boots, or a baby carriage. The boot isn't a space you can ignore: it's as decisive as the number of seats.
The problem grows in family holidays. A booking for "6 passengers" that comfortably fits six adults in a mid-size vehicle might mean there's room for only half your luggage if half the group travels with large suitcases. Then you find yourself in a situation where the driver can't load everything, the booking needs to be cancelled, or luggage ends up on the airport kerb.
The boot, not the seats
Our vehicles come in three sizes: vehicles for 3 passengers (Skoda Octavia or similar), for 5 passengers (Mercedes-Benz Classe V or similar), and for 8 passengers (Mercedes Vito Tourer or similar). Each carries the same number of suitcases as passenger seats: 3, 5, or 8 respectively.
When you book, the system asks you to state how many passengers you'll bring and what luggage. If you indicate five passengers plus five large suitcases, the system already knows the boot will be snug. What you need to do is specify it clearly in the booking—don't write "lots of luggage". Write "5 large wheeled suitcases, 2 backpacks and a baby carriage". The driver will see it before pickup, confirm everything fits, and if it doesn't, the booking adjusts before you reach the airport.
Bulky luggage: boards, clubs, wheelchairs
Standard suitcases are the least of it. Problems come with luggage that isn't a rectangle: surfboards, golf clubs, wheelchairs, baby carriages, bicycles.
Each of these takes up space in an odd way in a boot. A surfboard goes in standing up, but then nothing else fits. Golf clubs in a bag fit fine, but loose they're a mess. Folded wheelchairs are compact but heavy. Baby carriages, when folded, take up a third of the boot; unfolded, they're impossible.
This is what matters most: specify in the booking what special luggage you're carrying, with name and size if you can. A driver can juggle suitcases. With a surfboard or golf clubs, he needs to have planned the space in advance.
Extra luggage
If you count your suitcases and see you have more than normal for your passenger count, there's an option: add extra luggage to the booking. It depends on your vehicle type—for instance, a 5-passenger vehicle comes with 5 suitcases but can take 2 more if needed. That's why it's important to specify it in the booking, not improvise at the airport.
What you want to avoid is the opposite: arriving with more luggage than you stated. If you said "3 suitcases" and you arrive with 6, the driver can refuse some or load what fits. The booking is a commitment for both: you state what you're bringing, he confirms everything fits. Extra luggage incurs a charge you'll see when you book, in the step where you specify luggage.
What you need to decide before you land
- Make a luggage list for the whole group, not just passenger count. How many large suitcases, medium ones, backpacks, special items.
- Choose vehicle size by luggage, not just passengers. If in doubt, choose a bigger one.
- State your exact luggage in the booking. Especially if you're carrying anything that isn't a rectangular suitcase.
- If you have special luggage, include its size or approximate dimensions. Boards, clubs, wheelchairs, carriages: it all counts.
- Don't improvise at the airport. If you said you'd bring 3 suitcases and you arrive with 6, the driver has the right to refuse them. Confirm the numbers before you travel.
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