How do I book a transfer?

The steps

You book a private transfer on the website in a few minutes, and you do not need an account. In the search box you enter where you travel from and to, the date and time, and how many of you there are, split into adults, children and infants. You can start from an airport, a train station, a town or a hotel, and go to a town, a beach or a hotel. A button reverses the journey, which saves retyping when you book the way back. If you type the name of your hotel, choose it from the list that appears. If it is not there, what you typed is accepted and the address is saved exactly as you wrote it. You then see the vehicles available for your journey, each with its price, VAT included. If you already know your route, you can start from the page for that route and skip the search.

Choose, pay and confirm

Pick the vehicle that suits your group and your luggage. Next come the extras, such as an additional suitcase, golf bags or a wheelchair space, and then your contact details: first name, surname, email and a mobile number with your country code. If you arrive by plane or train, enter your arrival time and, if you have it, the flight or train number. If you are leaving, enter your departure time instead. The website suggests a pickup time with a margin, and you can adjust it. Before paying, tick the box to say you have read the booking terms and conditions. The pay button shows the exact amount. We accept card, Apple Pay and Google Pay. The booking is confirmed once the full payment has gone through, and an email with your 2T-NNNN reference follows straight away.

Before you pay

For a return journey, add the return date and time in the search box and fill in the details of the second leg at the same step. If you leave the page open for a while, the price can update. The website tells you when that happens and asks you to check the new amount before you carry on. If the vehicle you chose stops being available, it asks you to pick another. The payment page then repeats the summary of your trip, with the reference, the passenger, the flight or train and the address, and it has a link back if you spot a mistake. If a step looks wrong or unclear, a message on WhatsApp or by email is enough for us to help you finish the booking. We answer every day from 8:00 to 22:00, Spanish time.

Already know where you’re heading? See routes and prices